First email us at firstname.lastname@example.org to report any problems.
Any claims for misprinted/damaged/defective items must be submitted within 2 weeks after the product has been received. For packages lost in transit, all claims must be submitted no later than 4 weeks after the estimated delivery date. Claims deemed an error on our part are covered at our expense. As each product is custom made when you order it we can not offer exchanges on buyer’s remorse or wrong sizes ordered unless it is a obvious mistake on our printers part (e.g. If you order a large and get a small).
To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging. Each product will come with a return label. Before you return the product please email us at email@example.com
Refunds (if applicable)
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your return/refund.
If you are approved, then your return/refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 15 days.
Sale items (if applicable)
Only regular priced items may be returned, unfortunately sale items cannot be returned.
If you need to return you product, please email us at firstname.lastname@example.org or use the Contact Us option to receive further instructions.
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable.
If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.